Melas Hotels & Resorts Integrated Management System Policy

To ensure the efficient use of natural resources with environmental responsibility awareness in our business, which operates in the developing tourism sector, and to minimize all types of waste arising from resource consumption to prevent environmental pollution.

By ensuring the segregation of waste at its source and its disposal without harming the environment, contribute to reducing the negative effects of climate change and protecting the ecosystem.

By providing energy from renewable sources, continuously increase the system's effectiveness and energy efficiency with environmental protection and energy-saving awareness.

To set goals and objectives to increase and measure the performance of the business within the scope of the integrated management system and to ensure continuous improvement by taking all necessary actions in this regard.

To prioritize and ensure the supply of products, equipment, and services that positively affect the performance of the integrated management system and contribute to efficient energy use.

From procurement to consumption, ensure that all food and beverage items are prepared and served in accordance with food safety criteria for our guests and employees, thereby enhancing the quality and satisfaction of our service.

To comply with legislation, standards, guest requirements, and our rules, and to ensure their continuity by providing the necessary information and resources. Contribute to raising awareness of integrated management systems among our stakeholders.

By continuously analyzing guest feedback to increase guest satisfaction and service quality, take actions that enhance the guest experience.

To make our policy a way of life and keep our practices open to public scrutiny, ensuring its continuity in all areas of our lives.